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Advanced Certificate in Power Distribution Management (ACPDM)
TUTOR MARKED ASSIGNMENT
Course Code: BEE-003
MANAGEMENT OF POWER DISTRIBUTION
Maximum Marks: 100
Weightage : 30%
Note : All questions are compulsory and carry equal marks.
Q.1 (a) How can IT be used in improving communication processes in a discom within organization, and with consumers?Give the components and their interconnections.
(b) What measures should be taken to make inter-personnel communication effective?
Q.2 (a) Describe the process of conflict.
(b) What are the different types of conflicts taking place in business organizations?
Q.3 (a) What is the process of ARR filing by discoms?Discuss in light of IEA 2003 provisions.
(b) What are the provisions in IEA 2003 that endeavor to bring out transparency in the working of discoms?.
Q.4 (a) How are wheeling charges computed? Give the procedure for source connected at 33kV and consumer connected at 11 kV.
(b) Mention the components that make-up the annual annual revenue requirements of a discom. What is meant by IRR?Explain.
Q.5 (a) What are the main driving factors of change in any business?
(b) Explain various change models for business.
Q.6 (a) Give a comparison of unit rate and turnkey contracts.
(b) Explain various cost components of Detailed Project Report.
Q.7 (a) Describe in brief the management processes of planning, controlling, organizing and leading.
(b) With reference to cost management, explain following :
(i) Material variance,(ii) Fixed overhead variance,
(iii) Variable overhead variance, (iv) Labor variance, and
(v) Sales variance.
Q.8 (a) Describe how you can use the print and electronic media to sensitize your customers about timely payment of bills, and legalizing power connections.
(b) Explain the concept of supply chain management in detail.
Q.9 (a) Describe practices in complaint handling with reference to customer relationship management.
(b) ‘Customer relationship management has become an important area for public utilities’. Analyze this statement in context of any organization.
Q.10 (a) Explain various investment evaluation methods.
(b) Describe various aspects of cost volume profit (CVP) analysis.
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