Description

MTTM (First Year) Assignments Booklet 2024 (January & July Academic Cycles) Applicable for June and December 2024 TEE

MTTM 13: TOURISM OPERATIONS

(Tutor Marked Assignment)

Course Code: MTTM 13

Programme: MTTM

Total Marks: 100 

Assignment Code: MTTM13/TMA/2024

Note: This TMA consists of ten questions, out of which you have to attempt any five. The question carries 20 marks each and should be answered in about 500 words. Send your TMA to the Coordinator of your Study Centre.

1. Describe different elements involved in tourism operations. 20

2. What are the benefits of tourism development to the local residents? Give examples. 20

3. What is quality management? How customer care is different from caring for customers in tourism? 20

4. Write an essay on “Human Resource Planning and Development”. 20

5. Write short notes on: 2X10=20

i) Inbound Tour Operations

ii) Outbound Tour Operations

6. Describe logistics required in tour operations. 20

7. Critically analyze different source of revenue available to travel and tourism industry. 20

8. What are the issues related to sales of travel agency products? 20

9. Discuss the role of Timeshare Apartments in travel and tourism industry. 20

10. Note short notes on: 2X10=20

i) The Electronic Front Office

ii) Food Service Hygiene

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MTTM13, MTTM 13