CPI-102 EM (2023)

Description

CPI-102: Redressal of Consumer Grievances: Role of Various Stake Holders

Course Code: CPI-102

Assignment Code: CPI-102/TMA/2023

Total Marks: 100

Answer all the questions in your own words. Each question carry 10 Marks.

1. Discuss the grounds for filing Complaints to Banking Ombudsmen.

2. Discuss the schemes under ‘Consumer Welfare Fund’ provided by the State Government and other bodies.

3. Discuss the functions of various Consumer Organisation (VCOs)

4. Discuss the Strategies used by Consumer Activist.

5. Write a note on Federation of Indian Chambers of Commerce and industry (FICCI).

6. Discuss the Laws governing Advertisement.

7. Discuss the Sectors which are more prone to Consumer issues and Disputes.

8. Explain Mediation including its types and stages.

9. Write a note on National Consumer Helpline

10. Write short notes on:

(a) Consumer Interpol.

(b) Grahak Suvidha kendras.

CPI102, CPI 102 ENGLISH MEDIUM